Videos
Watch our thought leaders provide their industry-leading expertise in our latest videos. Obtain valuable insights on experience engineering to optimize your organization today.
Learning with Leaders: Automotive Cloud
Launching Salesforce Automotive Cloud As a design and launch partner for Salesforce Automotive Cloud, Concentrix is helping to drive the innovations that are moving the automotive industry forward. With... Read more
Born Digital: A Winning Customer Data Strategy
AN ORIGINAL SERIES FROM CONCENTRIX CATALYST, IN PARTNERSHIP WITH ADOBE Customers today demand a greater level of personalization. They share information with the brands they trust and expect experiences to... Read more
Loyalty Leaders: Salesforce for Automotive
SALESFORCE AND CONCENTRIX CATALYST JOIN FORCES IN THIS ORIGINAL VIDEO SERIES ON LEADING WITH LOYALTY The automotive industry faces a period of significant change. The rise of electric vehicles,... Read more
Loyalty Leaders: The Consumer Goods Industry
Expand your direct-to-consumer reach with loyalty Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode three, we examine the consumer... Read more
Loyalty Leaders: Travel, Hospitality, and Leisure
Perks, points, and rewards can only get brands so far. Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode two,... Read more
Born Digital: Inclusive CX
AN ORIGINAL SERIES FROM CONCENTRIX CATALYST, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more
Loyalty Leaders: State of Retail
The world’s #1 CRM and loyalty services firm Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent,... Read more
Born Digital: Patient Loyalty in Healthcare
AN ORIGINAL SERIES FROM Concentrix Catalyst, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more
Born Digital: Brand Loyalty for the People
A series on brand loyalty strategies, in partnership with Adobe. PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more
Innovation Interviews: Why performance based incentive plans should change
Workplace incentives are the final frontier. My colleague Marko Muellner and I recently had the opportunity to interview Jeff Gothelf, author of Lean UX, Sense & Respond, and most recently, Forever Employable. In... Read more