Solutions

Integrated solution offerings

The New Automotive Buying Experience

Buying a car in 2022 is no longer as simple as taking it for a spin at the dealership and deciding spontaneously if it’s the right fit. Customers are... Read more

Discovering the New Automotive Buyer

For the first time in nearly a century, we are witnessing an acceleration of major innovations within the automotive industry. The adoption of battery electric vehicles (BEVs) and hybrid... Read more

Mastering API Product Governance

Today, companies of all sizes, in all industries, depend on delivering on the potential of their application programming interfaces (APIs) for future success. To accomplish this, you need a... Read more

The New Digital Buying Experience

As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital... Read more

Enabling the Future of Selling

66% of sales teams will be selling virtually this year. Are you prepared with the right tools and capabilities to achieve success? We’ve partnered with Sales Enablement PRO on... Read more

Four rules of API productization for greater flexibility

Today’s economy demands more connection between systems. When we want to connect two different services or devices—such as using our phone to turn the heat on or using Amazon’s... Read more

The consumerization of healthcare

The healthcare industry has a once-in-a-generation opportunity to reimagine CX. Waves of technological advancement and new models for patient engagement have converged, right as a global pandemic has elevated health... Read more

Applying Web3 concepts

Web3, the buzzy term for the next internet era based on blockchain technology, can foster a better customer experience in many use cases. For enterprises, a turnkey hosted decentralized... Read more

The API economy playbook

Driving business value with secure, self-service digital capabilities Consumers today demand more from their digital experiences. From the need to keep retail inventory information up to date for buy... Read more

Our take on our inclusion in Forrester’s “Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022”

Concentrix Catalyst was recently included in Forrester’s “Now Tech: Customer Experience Strategy Consulting Practices, Q1 2022” report. Below, Doug Anderson, Catalyst’s Group Strategic Solutions Director, explains what this recognition... Read more