Webinars

Watch our thought leaders provide their industry-leading expertise in our webinars and virtual events.

HR Transformation with Low-Code Applications

As HR departments contend with the fallout of the Great Resignation, many teams are looking to reimagine the work experience. Legacy applications sit at the crossroads of HR’s ability... Read more

The New Digital Buying Experience

As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital... Read more

Which digital front door strategy is right for patients?

The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it... Read more

Consumer-centric healthcare: Reimagining care delivery for the connected consumer

Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and... Read more

The North Face’s XPLR Pass rebrand named one of America’s best loyalty programs

The North Face’s XPLR Pass loyalty program is the cream of the crop in the retail industry. Just ask Newsweek, as they named it one of America’s Best Loyalty... Read more

Future of loyalty: Creating connected membership with APIs

Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and... Read more

How digital tools converge into a new automation fabric

In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up... Read more

How to deliver real-time data with event-driven architecture and APIs

PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. According to Forrester’s... Read more

Optimize your workplace with the Nuvolo asset management platform

We’ve all heard by now that the workforce is changing rapidly, but what does that look like for facilities management? Premera Blue Cross knows, and I joined forces with... Read more

Loyalty technology: Building connections with Salesforce and Mulesoft

With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms... Read more