Customer Retention

Content from Concentrix Catalyst on engineering better customer retention. Keep your customers coming back with our Forrester leading approach that drives ROI and protects share of wallet.

Why we’ve been recognized as a global digital experiences provider by Forrester: Our take

According to Forrester Research, “A strong global digital experience service provider will integrate its offerings end to end to: deliver differentiated experiences by bringing creative to the fore… design,... Read more

Loyalty leaders, episode one: State of retail

The world’s #1 CRM and loyalty services firm Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent,... Read more

Born digital, episode two: Patient loyalty in healthcare

AN ORIGINAL SERIES FROM Concentrix Catalyst HOSTED BY KATIE MARTELL, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global... Read more

Are you offering a personalized banking experience?

New banks are coming after you You can usually tell when a bank is having trouble relating to customers and prospects. The very look of the website says, “Web... Read more