Customer Retention
Content from Concentrix Catalyst on engineering better customer retention. Keep your customers coming back with our Forrester leading approach that drives ROI and protects share of wallet.
Level up your loyalty program with Salesforce Loyalty Management
The beginning of 2022 provides a valuable time for companies to evaluate and plan their Salesforce Roadmap over the coming calendar year. Often, this involves strategic shifts reflecting changing... Read more
Raising the bar on travel loyalty programs
How travel, tourism, and hospitality must evolve loyalty programs post-pandemic Travel loyalty programs have played a critical role in the travel, tourism, and hospitality industries since the first frequent... Read more
Why we’ve been recognized as a global digital experiences provider by Forrester: Our take
According to Forrester Research, “A strong global digital experience service provider will integrate its offerings end to end to: deliver differentiated experiences by bringing creative to the fore… design,... Read more
Loyalty Leaders: State of Retail
The world’s #1 CRM and loyalty services firm Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent,... Read more
Born Digital: Patient Loyalty in Healthcare
AN ORIGINAL SERIES FROM Concentrix Catalyst, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more
Are you offering a personalized banking experience?
New banks are coming after you You can usually tell when a bank is having trouble relating to customers and prospects. The very look of the website says, “Web... Read more