Outcomes

Check out the latest news, events, and articles about the outcomes we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Why we’ve been recognized as a global digital experiences provider by Forrester: Our take

According to Forrester Research, “A strong global digital experience service provider will integrate its offerings end to end to: deliver differentiated experiences by bringing creative to the fore… design,... Read more

What is your bank doing to “win the race” for new customers?

Accelerate customer acquisition with fast, simple applications built-to-purpose on the cloud Here’s the riddle: If it takes one bank two minutes to perform a digital task for a customer,... Read more

Three reasons “lift-and-shift” is a poor content migration strategy

These days, website migrations are pretty common. As CMS technologies and capabilities advance, more and more companies are packing up and moving their website content from one CMS to... Read more

Born digital, episode three: Inclusive CX

AN ORIGINAL SERIES FROM CONCENTRIX CATALYST HOSTED BY KATIE MARTELL, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global... Read more

Old world or digitally enabled?

What does your online customer experience say about your bank? Is it business as usual at your bank? Or do you need a new approach? Sadly, many online banking... Read more

Loyalty leaders, episode one: State of retail

The world’s #1 CRM and loyalty services firm Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent,... Read more

Automation today: Q&A featuring Forrester’s Leslie Joseph

I recently hosted a webinar with Workato featuring guest speaker, Forrester’s Leslie Joseph, on the new automation fabric, where we discussed how automation is evolving. With automation technologies like... Read more

Born digital, episode two: Patient loyalty in healthcare

AN ORIGINAL SERIES FROM Concentrix Catalyst HOSTED BY KATIE MARTELL, IN PARTNERSHIP WITH ADOBE PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global... Read more

Future of loyalty: Creating connected membership with APIs

Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and... Read more

Embrace the power of low code development solutions

According to Gartner, every dollar a business spends in digital innovation will require three dollars to modernize its legacy application portfolio continuously. As a result, enterprises will need a... Read more