Videos

Watch our thought leaders provide their industry-leading expertise in our latest videos. Obtain valuable insights on experience engineering to optimize your organization today.

How retailers can adapt: Concentrix Catalyst and Salesforce at NRF 2021

Concentrix Catalyst, recently had the opportunity to participate in a virtual panel hosted by Natasha Janic, Product Marketing Manager at Salesforce, at the NRF Big Show conference. In the... Read more

Innovation interviews: On low-code/no-code

One way to achieve true innovation within the enterprise: empowering citizen developers to easily develop applications without relying on the traditional development model. This ability is not only possible... Read more

The Dynamic Enterprise, episode 2: Dynamism

Digital transformation is no longer relevant as a strategy on its own, but what will ensure that organizations adopt digital technology successfully in the future? In my latest episode... Read more

Innovation interviews: The pandemic’s effect on media

Did the COVID-19 pandemic change the media and entertainment industry, or did it accelerate a trend that was already taking place? For my latest Innovation Interview, I spoke with... Read more

Media interview: How to retain streaming video subscribers

As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more

The Dynamic Enterprise, episode 1: Digital transformation is dead

Adapt your organization to a technological landscape that’s constantly changing and become a dynamic enterprise. Digital transformation is dead. As entire industries find themselves faced with the challenge of... Read more

Innovation interviews: Union Pacific on innovation

It’s not often that a business partnership lasts for over a decade, but that’s what happens when Union Pacific Railroad and Concentrix Catalyst made the commitment to continuously innovate... Read more

Friday flyover: Healthcare marketing videos

Grab your popcorn—it’s time to review healthcare marketing videos on this month’s Friday Flyover. My colleague Dave Wieneke and I took a look at how four provider systems are... Read more

Innovation interviews: Retail customer experience innovation

When the pandemic hit the US back in March, the world changed overnight. Industries that relied on in-person interaction needed to figure out how to navigate this new normal... Read more

Friday flyover: COVID websites

Derek Phillips, Director of Content Strategy at Concentrix Catalyst, and I take a spin through COVID websites as hospitals evolve how they respond to the pandemic. We discuss both... Read more