Videos

Watch our thought leaders provide their industry-leading expertise in our latest videos. Obtain valuable insights on experience engineering to optimize your organization today.

The Dynamic Enterprise, episode 2: Dynamism

Digital transformation is no longer relevant as a strategy on its own, but what will ensure that organizations adopt digital technology successfully in the future? In my latest episode... Read more

Innovation interviews: The pandemic’s effect on media

Did the COVID-19 pandemic change the media and entertainment industry, or did it accelerate a trend that was already taking place? For my latest Innovation Interview, I spoke with... Read more

Media interview: How to retain streaming video subscribers

As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more

The Dynamic Enterprise, episode 1: Digital transformation is dead

Adapt your organization to a technological landscape that’s constantly changing and become a dynamic enterprise. Digital transformation is dead. As entire industries find themselves faced with the challenge of... Read more

Innovation interviews: Union Pacific on innovation

It’s not often that a business partnership lasts for over a decade, but that’s what happens when Union Pacific Railroad and Concentrix Catalyst made the commitment to continuously innovate... Read more

Friday flyover: Healthcare marketing videos

Grab your popcorn—it’s time to review healthcare marketing videos on this month’s Friday Flyover. My colleague Dave Wieneke and I took a look at how four provider systems are... Read more

Innovation interviews: Retail customer experience innovation

When the pandemic hit the US back in March, the world changed overnight. Industries that relied on in-person interaction needed to figure out how to navigate this new normal... Read more

Friday flyover: COVID websites

Derek Phillips, Director of Content Strategy at Concentrix Catalyst, and I take a spin through COVID websites as hospitals evolve how they respond to the pandemic. We discuss both... Read more

Innovation through FHIR: An interview with Ham Pasupuleti

I recently had the pleasure of interviewing Ham Pasupuleti, VP of Healthcare Innovation at Concentrix Catalyst. We discussed the FHIR (Fast Healthcare Interoperability Resources) standard, the next generation interoperability... Read more

Friday flyover: Healthcare narratives

As an homage to Alex Trebek, we’re excited to bring you our Jeopardy edition of Last Friday flyover. This month, Derek Philips, Director of Content Strategy at Concentrix Catalyst,... Read more