Videos

How do leaders define each role within their teams, and what impact does this have on the organization as a whole? My colleague Marko Muellner and I recently had... Read more

My colleague Marko Muellner, Head of CX Acceleration at Concentrix Catalyst, and I recently had the opportunity to chat with Jeff Gothelf, author of Lean UX, Sense & Respond,... Read more

The term “humility” is often misunderstood to be a lack of leadership. But that couldn’t be farther from the truth. It’s an essential quilty for building resilience—both in organizations... Read more

Concentrix Catalyst, recently had the opportunity to participate in a virtual panel hosted by Natasha Janic, Product Marketing Manager at Salesforce, at the NRF Big Show conference. In the... Read more

One way to achieve true innovation within the enterprise: empowering citizen developers to easily develop applications without relying on the traditional development model. This ability is not only possible... Read more

Digital transformation is no longer relevant as a strategy on its own, but what will ensure that organizations adopt digital technology successfully in the future? In my latest episode... Read more

Did the COVID-19 pandemic change the media and entertainment industry, or did it accelerate a trend that was already taking place? For my latest Innovation Interview, I spoke with... Read more

As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more

Adapt your organization to a technological landscape that’s constantly changing and become a dynamic enterprise. Digital transformation is dead. As entire industries find themselves faced with the challenge of... Read more

It’s not often that a business partnership lasts for over a decade, but that’s what happens when Union Pacific Railroad and Concentrix Catalyst made the commitment to continuously innovate... Read more