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News, events, and articles published by the team at Concentrix Catalyst. Obtain valuable insights and begin optimizing your organization today.
Learning with Leaders: Automotive Cloud
Launching Salesforce Automotive Cloud As a design and launch partner for Salesforce Automotive Cloud, Concentrix is helping to drive the innovations that are moving the automotive industry forward. With... Read more
Born Digital: A Winning Customer Data Strategy
AN ORIGINAL SERIES FROM CONCENTRIX CATALYST, IN PARTNERSHIP WITH ADOBE Customers today demand a greater level of personalization. They share information with the brands they trust and expect experiences to... Read more
Loyalty Leaders: Salesforce for Automotive
SALESFORCE AND CONCENTRIX CATALYST JOIN FORCES IN THIS ORIGINAL VIDEO SERIES ON LEADING WITH LOYALTY The automotive industry faces a period of significant change. The rise of electric vehicles,... Read more
Reimagining CX For the Metaverse Economy
The metaverse (and the metaverse economy) is coming. Whether it’s the next evolution of online gaming, the future of streaming exercise classes, how we’ll shop for clothes, or even find... Read more
Web3 and Customer Engagement
Customer engagement is at a crossroads. Past abuses have resulted in reactionary regulations like GPDR that are proving to be both challenging to implement and frustrating for customers who... Read more
The Four Pillars of a Successful Corporate Environmental Sustainability Practice
Despite increased demand for greater corporate environmental sustainability, many companies lack a viable roadmap to success. If you aren’t advancing toward a more mature corporate environmental sustainability practice, your... Read more
HR Transformation with Low-Code Applications
As HR departments contend with the fallout of the Great Resignation, many teams are looking to reimagine the work experience. Legacy applications sit at the crossroads of HR’s ability... Read more
The New Digital Buying Experience
As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital... Read more
Enabling the Future of Selling
66% of sales teams will be selling virtually this year. Are you prepared with the right tools and capabilities to achieve success? We’ve partnered with Sales Enablement PRO on... Read more
The consumerization of healthcare
The healthcare industry has a once-in-a-generation opportunity to reimagine CX. Waves of technological advancement and new models for patient engagement have converged, right as a global pandemic has elevated health... Read more