Service Line

Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Catalyst Interview: Adobe Analytics Champion Gitai Ben-Ammi

Gitai Ben-Ammi, Principal Digital Strategist at Concentrix, was recently named an Adobe Analytics Champion. We talked to Gitai to illustrate why he was chosen for this honor, and how... Read more

The Evolution of CX: How Emerging Technology Trends Can Empower the Individual

The convergence of physical and digital realities powered by Web3 and the metaverse is adding a new depth to the customer experience, sometimes literally. By expanding a customer’s experience... Read more

HR Transformation with Low-Code Applications

As HR departments contend with the fallout of the Great Resignation, many teams are looking to reimagine the work experience. Legacy applications sit at the crossroads of HR’s ability... Read more

High ROI IoT and Edge Solutions for Sustainability

Earlier this year, a Gartner® report mentioned: “Previously, most enterprises viewed sustainability as a reputational overlay, which affected mostly marketing and communications. Nowadays, a growing number of companies see... Read more

How Sustainability Data Can Reduce Your Carbon Footprint

Corporate environmental sustainability initiatives are increasingly important to enterprise organizations, and for good reason. According to Forrester, “As more government mandates take shape around the world, investor scrutiny on... Read more

Embrace Low-Code for HR Efficiencies

The Great Resignation created unprecedented labor shortages, with the food service, retail, and healthcare industries being hit especially hard. This has created significant challenges for human resources (HR) organizations,... Read more

Takeaways from Salesforce’s TrailblazerDX 2022 Conference

Well, another TrailblazerDX conference is in the books. But TrailblazerDX 2022 felt different from conferences in years past. As I approached Moscone Center in Downtown San Francisco alongside many... Read more

Discovering the New Automotive Buyer

For the first time in nearly a century, we are witnessing an acceleration of major innovations within the automotive industry. The adoption of battery electric vehicles (BEVs) and hybrid... Read more

Designing Findable Content

At Concentrix Catalyst, we help our clients define and deliver world-class experiences in a crowded digital ecosystem. Orchestrating a symphony of outcomes built around people first, our team lives... Read more

Leveraging technology to overcome barriers to inclusion

In Australia alone, at least 5 million consumers are vulnerable to exclusion due to accessibility challenges. A recent study by WebAIM estimates that only 1% of websites and applications... Read more