Service Line

Earlier this year, a Gartner® report mentioned: “Previously, most enterprises viewed sustainability as a reputational overlay, which affected mostly marketing and communications. Nowadays, a growing number of companies see... Read more

Corporate environmental sustainability initiatives are increasingly important to enterprise organizations, and for good reason. According to Forrester, “As more government mandates take shape around the world, investor scrutiny on... Read more

The Great Resignation created unprecedented labor shortages, with the food service, retail, and healthcare industries being hit especially hard. This has created significant challenges for human resources (HR) organizations,... Read more

Well, another TrailblazerDX conference is in the books. But TrailblazerDX 2022 felt different from conferences in years past. As I approached Moscone Center in Downtown San Francisco alongside many... Read more

For the first time in nearly a century, we are witnessing an acceleration of major innovations within the automotive industry. The adoption of battery electric vehicles (BEVs) and hybrid... Read more

At Concentrix Catalyst, we help our clients define and deliver world-class experiences in a crowded digital ecosystem. Orchestrating a symphony of outcomes built around people first, our team lives... Read more

In Australia alone, at least 5 million consumers are vulnerable to exclusion due to accessibility challenges. A recent study by WebAIM estimates that only 1% of websites and applications... Read more

Digital content reaches people in many ways. If you’re a content specialist, it’s likely you’ll need to work with a developer somewhere down the line to ensure your message... Read more

The healthcare industry has a once-in-a-generation opportunity to reimagine CX. Waves of technological advancement and new models for patient engagement have converged, right as a global pandemic has elevated health... Read more

Web3, the buzzy term for the next internet era based on blockchain technology, can foster a better customer experience in many use cases. For enterprises, a turnkey hosted decentralized... Read more