Disruption or innovation: Which digital front door strategy is right for your patients?
POSTED : April 25, 2022
BY : John Conmy

The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it has even opened?

As we move from a world of episodic care to whole person care, there’s a race to shape the future of the patient experience. And not every organization will rise to the occasion.

Fill out the form to receive a thought-provoking conversation with healthcare disrupters and innovators as they outline two differing paths to digital-first patient engagement. The experts will also share best practices for creating a strong digital-front door strategy. You will learn:

  • What new care models look like and whether disruption or incremental innovation is the best approach to achieving them
  • The steps healthcare leaders are taking to rewire the patient experience to make them more person-centered
  • Ways to meet the patient where they are and shift to proactive and personalized engagement
  • How personalization helps put the patient at the heart of the healthcare experience

Speakers

John Conmy

John Conmy

Managing Director of Healthcare Experience, Concentrix Catalyst

Angeline Speaks

Angeline Speaks

Healthcare Solutions Leader, Concentrix

Colin O'Neill

Colin O’Neill

Senior Director, Design, Concentrix Catalyst

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