Author: Martin Mehalchin
What’s next for retail?
A conversation with Michelle Grant, Rob Garf, Matt Marcotte, Jason Goldberg, and Martin Mehalchin Social gaming, immersive AR, live streaming, TikTok, web 3.0, NFT, metaverse are all taking the... Read more
Future of loyalty: Creating connected membership with APIs
Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and... Read more
Born Digital: Brand Loyalty for the People
A series on brand loyalty strategies, in partnership with Adobe. PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines... Read more
Why Concentrix Catalyst has become a leader in loyalty
Concentrix Catalyst has recently been named a leader by Forrester Research in “The Forrester Wave™: Loyalty Service Providers, Q3 2021.” The report provides an in-depth look at some of... Read more
How retailers can adapt: Concentrix Catalyst and Salesforce at NRF 2021
Concentrix Catalyst, recently had the opportunity to participate in a virtual panel hosted by Natasha Janic, Product Marketing Manager at Salesforce, at the NRF Big Show conference. In the... Read more
A brief history of DTC
When “digital native” brands like Bonobos and Warby Parker arrived on the scene over a decade ago, they disrupted the traditional retail model. Today, over two-thirds of consumers expect... Read more
Predictions on the future of retail
While we’ve written extensively this past year on how retailers can survive the retail apocalypse, we’re feeling optimistic as we turn the corner into next year. Overall sales increased by 3.4% from... Read more
Are “rundles” the loyalty programs of the future?
Brands are constantly working to envision new and interesting ways to keep their customers engaged, retained, and loyal in a world full of choice and competition for consumers’ attention,... Read more
The real source of the retail apocalypse: Failure to innovate
Retail is in the middle of a bankruptcy epidemic. Year-to-date retail closures in the U.S. have already exceeded the entirety of 2018 and industry stalwarts aren’t immune. More than... Read more
Five “loyalty truths” underpinning our status as a loyalty leader
We’re excited to announce today that Lenati, now Concentrix Catalyst, has been named a leader by Forrester Research Inc. in The Forrester Wave™: Loyalty Service Providers, Q3 2019 report.... Read more