what's next for retail
POSTED : January 27, 2022
BY : Martin Mehalchin

A conversation with Michelle Grant, Rob Garf, Matt Marcotte, Jason Goldberg, and Martin Mehalchin

Social gaming, immersive AR, live streaming, TikTok, web 3.0, NFT, metaverse are all taking the retail space by storm. But what are the fundamentals impacting the industry coming out of the holidays?

Listen to the podcast to find out about the hottest trends in retail from the experts at Salesforce and Concentrix Catalyst.

Download the ultimate retail digital experience playbook.


Martin Mehalchin: Future of loyalty: Creating connected membership with APIsMartin Mehalchin is EVP for Retail and Consumer at Concentrix Catalyst, the experience engineering firm. He has dedicated his career to working with executives and managers to help them define their strategies and then translate those strategies into results. Among the clients Martin has worked with are Nike, Atlantic Records, Microsoft, Qualcomm, Expedia, Victoria’s Secret, Adidas and DuPont. Martin is a Board member and Chair of the Marketing Committee for the North Cascades Institute. His thought leadership has been featured in MarTech Advisor and Retail Customer Experience.

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