Digital Transformation
Tagging the latest Digital Transformation related insights to deliver what matters to you most. ProKarma posts content that connects people, businesses and organizations with intelligence resources for the greatest success.
Discovering the New Automotive Buyer
For the first time in nearly a century, we are witnessing an acceleration of major innovations within the automotive industry. The adoption of battery electric vehicles (BEVs) and hybrid... Read more
Which digital front door strategy is right for patients?
The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it... Read more
Three steps toward a digital governance framework
In a world where digital innovation moves at a fast pace, companies often think that they do not have time to rebuild or create a new digital framework. They... Read more
Innovation Interviews: Why performance based incentive plans should change
Workplace incentives are the final frontier. My colleague Marko Muellner and I recently had the opportunity to interview Jeff Gothelf, author of Lean UX, Sense & Respond, and most recently, Forever Employable. In... Read more
The top five ways to build retail customer loyalty with Salesforce
Building retail customer loyalty is no small feat. Beyond delivering high-quality and effective products, retailers must contend with customers who expect an engaging, personalized, and frictionless experience. More than... Read more
Innovation Interviews: The importance of hiring the right employee for each role
How do leaders define each role within their teams, and what impact does this have on the organization as a whole? My colleague Marko Muellner and I recently had... Read more
Implementing IoT Sustainability Measures For Better Business Results
A $12 trillion reason to start your sustainability journey According to McKinsey, the smart money is behind ESG, with over 25%, or $12T, of US assets under management being... Read more
Sustainability Transformation is Digital Transformation
Sustainability, green commerce, and decarbonization are common fodder for media discussion today. This has been a business “problem” for over two decades, with governments pushing carbon tax credits and... Read more
Innovation Interviews: On building a culture of humility
The term “humility” is often misunderstood to be a lack of leadership. But that couldn’t be farther from the truth. It’s an essential quilty for building resilience—both in organizations... Read more
[Webinar] Five steps to better enterprise CX
Finding your CX north star Customer experience (CX) leaders face enormous uncertainty as we recalibrate post-COVID. With 75% of CX initiatives seeking to accelerate digital transformation, CX efforts need... Read more