Author: John Conmy

The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it... Read more

Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and... Read more

Consumer-centricity is now business critical in healthcare. Healthcare has changed. With the pandemic forcing a reinvention of the healthcare customer experience, increased consumerism in healthcare is expanding choice and... Read more