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PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology.  We all know... Read more

It’s not often that a business partnership lasts for over a decade, but that’s what happens when Union Pacific Railroad and Concentrix Catalyst made the commitment to continuously innovate... Read more

When “digital native” brands like Bonobos and Warby Parker arrived on the scene over a decade ago, they disrupted the traditional retail model. Today, over two-thirds of consumers expect... Read more

Grab your popcorn—it’s time to review healthcare marketing videos on this month’s Friday Flyover. My colleague Dave Wieneke and I took a look at how four provider systems are... Read more

When the pandemic hit the US back in March, the world changed overnight. Industries that relied on in-person interaction needed to figure out how to navigate this new normal... Read more

The next decade of selling In a work from home world where meeting a client for coffee or at an event may no longer be possible, B2B sellers are... Read more

A few weeks ago, my friend and colleague, Brian Payne, and I gave a webinar on our connected content approach to globalization. In that chat, Brian made a key... Read more

How to stay agile in a remote work environment Before COVID-19, projections estimated that by 2028 nearly three-quarters of all teams will have remote workers. We’re now seeing an... Read more

Derek Phillips, Director of Content Strategy at Concentrix Catalyst, and I take a spin through COVID websites as hospitals evolve how they respond to the pandemic. We discuss both... Read more

As the U.S. economy reopens, most companies are facing difficult decisions about how to bring employees back into the office. While some opt for indefinite work from home policies,... Read more