Service Line
Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.
Blockchain: A Concentrix Catalyst perspective
Some years seem to test the importance of tradition, while other times seem ripe for change. With a nod to both historical record and a reputation for disruption, blockchain... Read more
Conversational voice interfaces: A Concentrix Catalyst perspective
“Hey Siri, how will voice search change my life?” The proliferation of voice-activated devices has brought voice recognition technology into millions of homes. One in six people in the... Read more
API reference architecture model: An overview
This reference architecture is an overview of the runtime components needed for the effective, mature delivery of APIs. In our reference architecture, legacy services and data are consumed by... Read more
Concentrix Catalyst team members win Sitecore Most Valuable Professional award
Concentrix Catalyst, a Sitecore Gold Implementation Partner, announced that three team members have been awarded the Sitecore Most Valuable Professional Award. Those team members are: Pete Navarra, Director of... Read more
Optimize your Salesforce quote-to-cash process
The new customer experience requires businesses to optimize their Salesforce quote-to-cash process. Delivering quotes and invoicing customers are critical steps in the quote-to-cash process. We regularly hear from customers... Read more
DTNA embarks on cultural change with CX Day
We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... Read more
Radical change and how to love it
The success paradox A challenge many organizations end up facing at some stage is the ironic tipping point where their success turns from being an asset to a liability.... Read more
Built: Execute – new age automation metric
Test automation initiatives are super exciting, especially when they are aligned towards DevOps principles or iterative development processes. Read more
Continuous performance testing
Ram Sathia describes the essential areas of focus to improve DevOps in order to build and deliver software products to market faster. Read more
Customer-centric resolutions to jump-start your new year
As we head into the new year, we’d like to share with you some of our favorite ways in which you can better meet the needs of your customers.... Read more