Service Line

Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Blockchain: A Concentrix Catalyst perspective

Some years seem to test the importance of tradition, while other times seem ripe for change. With a nod to both historical record and a reputation for disruption, blockchain... Read more

Conversational voice interfaces: A Concentrix Catalyst perspective

“Hey Siri, how will voice search change my life?” The proliferation of voice-activated devices has brought voice recognition technology into millions of homes. One in six people in the... Read more

API reference architecture model: An overview

This reference architecture is an overview of the runtime components needed for the effective, mature delivery of APIs. In our reference architecture, legacy services and data are consumed by... Read more

Concentrix Catalyst team members win Sitecore Most Valuable Professional award

Concentrix Catalyst, a Sitecore Gold Implementation Partner, announced that three team members have been awarded the Sitecore Most Valuable Professional Award. Those team members are: Pete Navarra, Director of... Read more

Optimize your Salesforce quote-to-cash process

The new customer experience requires businesses to optimize their Salesforce quote-to-cash process. Delivering quotes and invoicing customers are critical steps in the quote-to-cash process. We regularly hear from customers... Read more

DTNA embarks on cultural change with CX Day

We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... Read more

Radical change and how to love it

The success paradox A challenge many organizations end up facing at some stage is the ironic tipping point where their success turns from being an asset to a liability.... Read more

Built: Execute – new age automation metric

Test automation initiatives are super exciting, especially when they are aligned towards DevOps principles or iterative development processes. Read more

Continuous performance testing

Ram Sathia describes the essential areas of focus to improve DevOps in order to build and deliver software products to market faster. Read more

Customer-centric resolutions to jump-start your new year

As we head into the new year, we’d like to share with you some of our favorite ways in which you can better meet the needs of your customers.... Read more