Service Line

Everything happens somewhere, and this is as true for healthcare as any other industry. With the rapid spread of Coronavirus, spatial analytics are being used to inform the direction... Read more

Analytics provide insights that add operational value to any industry. In today’s global business community, the volume and complexity of customer and company data is continuously expanding. The prevalence... Read more

In the January 28th, 2020 Forrester report, “Use Personalization to Drive Loyalty and Customer Obsession,” Concentrix Catalyst’s Clay Walton-House discusses how to build emotional resonance with customers. As the... Read more

Could you be doing more with your investment in Salesforce? Some organizations use only a small portion of the overall functionality available in Sales Cloud. Whether it’s storing basic... Read more

Brands are constantly working to envision new and interesting ways to keep their customers engaged, retained, and loyal in a world full of choice and competition for consumers’ attention,... Read more

More than a decade has passed since the DevOps movement was born, but its practitioners continue to struggle to define this combination of philosophies, practices, and tools. The lack of a... Read more

The classic stereotypes of B2B tech buyers no longer hold true. They are more likely to arrive tattooed and in sneakers and jeans than a suit and tie, and... Read more

With 9 out of 10 companies seeking to implement Robotic Process Automation (RPA) by 2020, automation has become table stakes in nearly every industry. Some companies see it as a direct path... Read more

Agile is everywhere: More than 97 percent of companies that develop software have some form of agile framework in their delivery cycle, according to the CollabNet VersionOne State of Agile report. Most agile implementations, however,... Read more

Healthcare has a good problem: too much patient data. It’s everywhere, spewed across the care continuum from electronic health records (EHRs) to claims processing systems, pharmacy information systems and... Read more