Service Line

A data scientist’s guide to coronavirus forecasts In part one of this two-part blog post, we looked at the issues involved in aggregating data about COVID-19. As time passes,... Read more

In part 1 of our series, we highlighted the importance of a clean, well-architected Salesforce org to the health and ROI of Salesforce. Optimizing your Salesforce org will go... Read more

How to run a virtual workshop to align your leadership team to be successful over the next 6 months and beyond For leadership teams grappling with business uncertainty, it’s... Read more

30 Days to clean your Salesforce Org is part one of a two-part series on the subject of data hygiene. You can find part two here. Maintaining a healthy... Read more

Technology vendors have an incredibly strong incentive to ensure their customers achieve desired outcomes when using their products and services. Customer lifetime value, retention, net-promoter, and cross-sell/upsell are all... Read more

Having a robust digital presence is unquestionably critical for any consumer brand. As digital technology continues to evolve at a rapid pace, consumer expectations of brands’ digital experiences evolve... Read more

During the COVID-19 Pandemic, marketers all over the world were suddenly thrust into the crazy and fast-changing world of crisis management as businesses in virtually every industry were impacted... Read more

Technology such as chatbots, telemedicine and voice interfaces are making it easier for patients to get the information and care they need quickly and easily and will continue to... Read more

How to use AI and Machine Learning to accelerate test automation As automated testing attempts to adapt to rapid release schedules, often the test data can’t keep up. Test... Read more

Salesforce is a powerful platform with a wide range of standard features. It can be difficult to ensure you’re fully utilizing all of the available functionality. These four strategies... Read more