Service Line

Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Personalized healthcare: Building a digital customer profile

For many, getting the COVID vaccine seems like an inevitability. But how will you find out when it’s available? If you’re like me, you have no idea when you’ll... Read more

Redefining data science and machine learning

To develop end-to-end Machine Learning solutions, enterprises hire data scientists who are required to bridge the gap between science methods and engineering processes. However, most Data Scientists are not... Read more

API productization: The three essential elements

The world has become a very different place. As consumers, we’re shaping our digital ecosystems to meet the needs of the moment. We no longer need to wait for... Read more

Omnichannel customer experience management with Adobe

Telecom has found itself in the midst of a much-changed consumer environment in 2021. With more consumers staying at home, the omnichannel experiences they come to expect starkly contrast... Read more

Economy of Expression ➀: The role of communication in business

Economy of Expression is a four-part series about the role of communication in business. In Part I, we discuss with Eleanor Scott, Artist, educator, and Silicon Valley communication consultant,... Read more

How retailers can adapt: Concentrix Catalyst and Salesforce at NRF 2021

Concentrix Catalyst, recently had the opportunity to participate in a virtual panel hosted by Natasha Janic, Product Marketing Manager at Salesforce, at the NRF Big Show conference. In the... Read more

Six tips for developing with AWS Greengrass and CloudFormation – Part 2

These might just help you get a jump over some of the hurdles you may encounter using these services Second things second Continuation from Part I If you’re reading... Read more

Concentrix Catalyst named among preferred Salesforce loyalty partners

As customers have increasingly gone digital during the COVID-19 pandemic, loyalty has gained prominence as a powerful strategy to increase stickiness, grow revenue, and deepen relationships with customers. Loyalty... Read more

Innovation interviews: On low-code/no-code

One way to achieve true innovation within the enterprise: empowering citizen developers to easily develop applications without relying on the traditional development model. This ability is not only possible... Read more

Why streaming bundled services drive customer loyalty

In streaming, giving consumers a reason to stick around is critical to remaining relevant. This is true of just about any category, but particularly for the OTT world because... Read more