Experience Platforms

Check out the latest news, events, and articles about experience platforms. See how we leverage scaled platforms, cloud infrastructure, and emerging marketing technology to accelerate customer acquisition, engagement and retention.

How CPQ benefits the tech industry

In the tech marketplace, innovation and new developments happen at a rapid pace. The market is crowded with companies constantly vying for the latest improvements and breakthroughs. So how... Read more

Simple ways tech companies improve sales with Salesforce

The fast-moving tech sector is constantly dealing with exponential growth, new entrants, mergers, and acquisitions. For these businesses to thrive, they need to build a great relationship with their... Read more

Sitecore Community Award 2019 won by Concentrix Catalyst Software Engineer

Concentrix Catalyst is pleased to announce that our very own Pete Navarra is one of the 2019 Sitecore Core Community Friend Award winners. The goal of the Core Community... Read more

Effective sales process with Salesforce

When a customer purchases something from you, how easy is it? Do they understand the process or is it confusing? Are you making them jump through hoops to transact?... Read more

Salesforce adoption problems and how to solve them

Salesforce has over 150,000 customers globally and is used by 83% of Fortune 500 companies. With numbers like that, it’s clear that Salesforce is the must-have business management platform.... Read more

Should you build or buy Salesforce Apps?

The team of Salesforce experts at Concentrix Catalyst had an interesting conversation over lunch today. The debate centered on one, key question: Should you build or buy Salesforce Apps?... Read more

Three new thoughts about Salesforce CPQ that will turn your world upside down

Sales teams often run into issues when trying to produce sales quotes for prospects quickly without making any errors. This is a common and recurring problem across industries and... Read more

Five best practices for lead management

Too often businesses put an emphasis on lead generation without giving much thought to lead management; how those leads will become customers. It’s akin to the “build it, and... Read more

What are the benefits of a Salesforce integration?

In today’s technology-driven world, many organizations depend on at least one mission-critical system. For example, Salesforce, as a customer relationship management system (CRM), holds important data about your prospects... Read more

How to prepare for the next Salesforce release

Salesforce delivers a new release three times a year, with an average of 150+ features being added, updated, and in some cases removed. These upgrades come in Spring, Summer,... Read more