Industries

Check out the latest news, events, and articles about the industries we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

How brands are driving personalization across streaming platforms

We all have at least one streaming service subscription we peruse on a regular basis, scrolling to find that next series to binge-watch after a long day at work.... Read more

The connected workplace for healthcare with Nuvolo

In this 30-minute session, we’ll explore how Nuvolo can vastly improve healthcare organizations’ clinical and facilities service and asset management capabilities while reducing long-term costs, all on the powerful... Read more

Reinventing the guest experience in hospitality

In light of recent mass layoffs—namely, Disney theme parks, Carnival Cruise Line and MGM Resorts—one might assume the guest experience should take a backseat to financial imperatives. But in... Read more

Media interview: How to retain streaming video subscribers

As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more

The case for DTC brands

In the past decade, DTC brands have shaken up the rules of traditional retail—and to say DTC is continuing to gain momentum is nothing short of a gross understatement.... Read more

Media Digital Experience Index 2020-2021

Building media digital experiences beyond the streaming platform The media digital experience has been upended. Consumers are streaming more and longer, forcing a shift in how media and entertainment... Read more

Global scaled delivery: Achieving nirvana in managed services

As markets grow more volatile, the ability to scale quickly to meet demand spikes is driving businesses to look outside their organization for solutions. Just as the customer now... Read more

Innovation interviews: Union Pacific on innovation

It’s not often that a business partnership lasts for over a decade, but that’s what happens when Union Pacific Railroad and Concentrix Catalyst made the commitment to continuously innovate... Read more

A brief history of DTC

When “digital native” brands like Bonobos and Warby Parker arrived on the scene over a decade ago, they disrupted the traditional retail model. Today, over two-thirds of consumers expect... Read more

Your free trial has expired: Improving streaming services

Fueled by Disney’s image and impressive content catalogue, Disney+ has made a huge debut. Within 6 months of launch, Disney+ reported 54.5 million subscribers. While the growth can be... Read more