Author: Ross Bentley

Every month, we like to highlight a few of our exceptional staff and give them a chance to share more about themselves and what they enjoy most about being... Read more

PK is now Concentrix Catalyst, the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. Ketchup packets, microchips,... Read more

As enterprises look for new ways to better serve customers and drive efficiency, one technology has risen to the top for its ability to streamline operations: Robotic process automation... Read more

How to use AI and Machine Learning to accelerate test automation As automated testing attempts to adapt to rapid release schedules, often the test data can’t keep up. Test... Read more

Better bots for an automated future: How to operationalize and scale Robotic Process Automation (RPA) 30 to 50 percent of early enterprise RPA projects fail, underscoring the need for... Read more

Due to COVID-19, companies around the globe are currently facing a new reality, and the pressure to keep operations up and running when employees are unable to work is... Read more