Salesforce
Loyalty technology: Building connections with Salesforce and Mulesoft
With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms... Read more
The top five ways to build retail customer loyalty with Salesforce
Building retail customer loyalty is no small feat. Beyond delivering high-quality and effective products, retailers must contend with customers who expect an engaging, personalized, and frictionless experience. More than... Read more
[Webinar] Loyalty tech: Creating connected membership with Salesforce and Mulesoft
With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms... Read more
[Webinar] How to deliver on the promise of low-code platforms
The future of software is low-code. Gartner estimates that by 2024 nearly 65% of all app development will occur on low-code platforms. As citizen developers create new ways of... Read more
How retailers can adapt: Concentrix Catalyst and Salesforce at NRF 2021
Concentrix Catalyst, recently had the opportunity to participate in a virtual panel hosted by Natasha Janic, Product Marketing Manager at Salesforce, at the NRF Big Show conference. In the... Read more
Concentrix Catalyst named among preferred Salesforce loyalty partners
As customers have increasingly gone digital during the COVID-19 pandemic, loyalty has gained prominence as a powerful strategy to increase stickiness, grow revenue, and deepen relationships with customers. Loyalty... Read more
NRF 2021: The Big Show
Next week Concentrix Catalyst will participate in the annual NRF Big Show, gone virtual for 2021. In addition to participating in the entire event, Concentrix Catalyst will share the... Read more
Four key reasons to use Salesforce Leads vs. Contacts
Salesforce Leads vs. Contacts—what’s the difference? It’s a topic that yields many questions. We all want Salesforce to help us work more efficiently. With that in mind, many Salesforce... Read more
Why Salesforce Service Cloud means faster, smarter customer service
Whether you’re in the B2C or B2B space, companies of any size need to navigate customers raising support tickets and queries regularly from various channels. This is a process... Read more
Skyrocket your sales department’s efficiency with Configure Price Quote software
Providing accurate, timely, and consistent pricing for customers often makes the difference between a closed-lost and closed-won deal. Salesforce Configure Price Quote can help. Sales reps know that most... Read more