Service Line

Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Utilizing the well-architected framework

The Well Architected Framework, put together by AWS, is a model to help architects and engineers design and build secure, high-performing, resilient, and efficient infrastructure, on any platform. At... Read more

Loyalty space today: Q&A with Forrester’s Emily Collins

I recently sat down with guest speaker, Forrester’s Emily Collins, to discuss digital engagement in a post-COVID world. As lifestyle shifts such as staying at home impact buyer mindsets,... Read more

Postman State of the API: Where are the citizen developers?

Postman, a market leader in collaboration platforms for API development, recently released its annual State of the API survey. The report, the largest and most comprehensive survey of the... Read more

Guest journey mapping: A crucial tool to adapt your guest experience

Hospitality’s Covid challenge For cruise ship and resort operators, whose livelihood depends on the comfort and safety of travelers from all over the world, a pandemic is a worst-case... Read more

Reviving theme parks with IoT Edge

Theme parks are facing numerous challenges due to the pandemic. Disneyland remains closed, and for those parks that have reopened, they’re dealing with long lines and paused projects. With... Read more

Traveling safe during COVID

How can we help people to travel as safely as possible on public transport during a pandemic? COVID has disrupted every aspect and function of life, including the way... Read more

Patient loyalty: What healthcare can learn from retail

Retail brands develop loyalty programs to get customers to do more of something. Buy more often. Visit more frequently. Put more in your shopping cart. They are trying to... Read more

The case for DTC: Keys to success and principles for growth

In past posts, we’ve covered the history of direct to consumer (DTC) sales, and made the case for why brands that sell through more traditional retail channels should go... Read more

How to achieve consumer loyalty on demand

Digital subscription services have seen strong growth during the pandemic as stuck at home customers find themselves willing to try to new means of entertainment and brand engagement. While many of these customers will... Read more

Four key reasons to use Salesforce Leads vs. Contacts

Salesforce Leads vs. Contacts—what’s the difference? It’s a topic that yields many questions. We all want Salesforce to help us work more efficiently. With that in mind, many Salesforce... Read more