Service Line
Check out the latest news, events, and articles about the service lines we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.
Utilizing the well-architected framework
The Well Architected Framework, put together by AWS, is a model to help architects and engineers design and build secure, high-performing, resilient, and efficient infrastructure, on any platform. At... Read more
Loyalty space today: Q&A with Forrester’s Emily Collins
I recently sat down with guest speaker, Forrester’s Emily Collins, to discuss digital engagement in a post-COVID world. As lifestyle shifts such as staying at home impact buyer mindsets,... Read more
Postman State of the API: Where are the citizen developers?
Postman, a market leader in collaboration platforms for API development, recently released its annual State of the API survey. The report, the largest and most comprehensive survey of the... Read more
Guest journey mapping: A crucial tool to adapt your guest experience
Hospitality’s Covid challenge For cruise ship and resort operators, whose livelihood depends on the comfort and safety of travelers from all over the world, a pandemic is a worst-case... Read more
Reviving theme parks with IoT Edge
Theme parks are facing numerous challenges due to the pandemic. Disneyland remains closed, and for those parks that have reopened, they’re dealing with long lines and paused projects. With... Read more
Traveling safe during COVID
How can we help people to travel as safely as possible on public transport during a pandemic? COVID has disrupted every aspect and function of life, including the way... Read more
Patient loyalty: What healthcare can learn from retail
Retail brands develop loyalty programs to get customers to do more of something. Buy more often. Visit more frequently. Put more in your shopping cart. They are trying to... Read more
The case for DTC: Keys to success and principles for growth
In past posts, we’ve covered the history of direct to consumer (DTC) sales, and made the case for why brands that sell through more traditional retail channels should go... Read more
How to achieve consumer loyalty on demand
Digital subscription services have seen strong growth during the pandemic as stuck at home customers find themselves willing to try to new means of entertainment and brand engagement. While many of these customers will... Read more
Four key reasons to use Salesforce Leads vs. Contacts
Salesforce Leads vs. Contacts—what’s the difference? It’s a topic that yields many questions. We all want Salesforce to help us work more efficiently. With that in mind, many Salesforce... Read more