Automation & Operations

Check out the latest news, events, and articles about automation and operations. See how we engineer outcome-driven efficiencies that bring quality, speed, and scale to our customers’ digital operations.

A successful Salesforce implementation requires a discovery process

Discovery remains one of the most overlooked and often undervalued steps in a successful Salesforce implementation. That goes for core products like Sales Cloud, Pardot and Community Cloud, and... Read more

Six factors behind low Salesforce ROI

These top mistakes can contribute to a low Salesforce return on investment but can be corrected with the right strategy and commitment. 1. No center of excellence A low... Read more

Nine AppExchange apps that can help you get more from Salesforce

With thousands of Salesforce AppExchange apps to choose from in the marketplace, it’s hard to know which ones are right for your requirements.  Luckily, we’ve done some of the... Read more

5 ways to measure a successful Salesforce deployment

A successful Salesforce deployment and implementation is dependent on so many variables, from people to processes, to the technology itself. How do you know if you got it right?... Read more