Solutions
Integrated solution offerings
What is lead to cash?
Many businesses today are looking for an “all-in-one” solution for their business apps. These organizations understand the complexities and pain that goes with non-integrated systems and the data silos... Read more
Three new thoughts about Salesforce CPQ that will turn your world upside down
Sales teams often run into issues when trying to produce sales quotes for prospects quickly without making any errors. This is a common and recurring problem across industries and... Read more
The death of the sales funnel
We have been closely following the shift in B2B and B2C sales organizations. It’s not news that sales motions are becoming more complex. However, what’s different now (and continues... Read more
What are the benefits of a Salesforce integration?
In today’s technology-driven world, many organizations depend on at least one mission-critical system. For example, Salesforce, as a customer relationship management system (CRM), holds important data about your prospects... Read more
Autonomous intelligence on the edge
Edge computing is a business opportunity borne of necessity. Data from devices connected to the internet is expected to reach 403ZB in 2018—that’s a trillion, or 10^21, gigabytes. If... Read more
Blockchain: A Concentrix Catalyst perspective
Some years seem to test the importance of tradition, while other times seem ripe for change. With a nod to both historical record and a reputation for disruption, blockchain... Read more
Built: Execute – new age automation metric
Test automation initiatives are super exciting, especially when they are aligned towards DevOps principles or iterative development processes. Read more
Continuous performance testing
Ram Sathia describes the essential areas of focus to improve DevOps in order to build and deliver software products to market faster. Read more
The case for emotion in customer experience
This is the first in our series on Emotion Design in CX. Read the 2nd, 3rd, and 4th in this series next. Designing for emotion is becoming an increasingly important... Read more
The case for VoC strategy: Driving outcomes
In parts 1 and 2 of this blog series, we discussed how to develop a VoC strategy and build the business case for adopting a technology platform. In this... Read more