Solutions

Consumerism is rapidly becoming a driving force in healthcare. According to one survey, consumerism was second only to industry consolidation as most top of mind for healthcare professionals. While... Read more

I recently had the pleasure of interviewing Ham Pasupuleti, VP of Healthcare Innovation at Concentrix Catalyst. We discussed the FHIR (Fast Healthcare Interoperability Resources) standard, the next generation interoperability... Read more

Recently, a major retailer asked Concentrix Catalyst to assess its loyalty program, which had first launched in the late 1990s. By one metric—retention rate—the retailer’s program was still successful.... Read more

In the blogosphere, there is much opinion and controversy over the “right” way to do APIs. The primary schism lies in the perspective of the job they are trying... Read more

It’s one of life’s frustrations: No matter who you are, some of the smartest people will always be working for someone else. So, in this big world, no matter... Read more

While nothing can replace face-to-face communication, especially when it comes to teamwork, COVID-19 is forcing most organizations to rethink how they’re going to conduct Big Room Planning (BRP) sessions.... Read more

Years ago, I sat in a conference room on the campus of a global technology company. The distance from one end of the room to the other was so... Read more

Contact tracing using smartphone apps has been one of the most effective containment strategies for COVID-19 to date, as evidenced by the early successes of South Korea and China.... Read more

Close to 80% of RPA/Intelligent Automation projects fail to achieve the desired ROI. That’s a significant amount of wasted time, resources and investment, in large part due to a... Read more

In the era of accelerating change, time is always of the essence. In this environment, it’s not enough to innovate. To win, you must innovate fast, and get your... Read more