Outcomes

Check out the latest news, events, and articles about the outcomes we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.

Concentrix Catalyst team members win Sitecore Most Valuable Professional award

Concentrix Catalyst, a Sitecore Gold Implementation Partner, announced that three team members have been awarded the Sitecore Most Valuable Professional Award. Those team members are: Pete Navarra, Director of... Read more

DTNA embarks on cultural change with CX Day

We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... Read more

DevSecOps Crucial to Compliance and Risk Management Strategy

Ryan Riggs elaborates on DevSecOps importance to compliance and risk management strategies. Read more

API products as a driver of business and IT convergence

There are two major challenges with applying the concept of Productization to APIs: 1. It is not a natural concept for most technologists and delivery prioritization is generally focused... Read more

Customer-centric resolutions to jump-start your new year

As we head into the new year, we’d like to share with you some of our favorite ways in which you can better meet the needs of your customers.... Read more

Healthier patients and healthier businesses with business intelligence

Healthcare leaders are rethinking traditional analytics models and developing new processes, and business intelligence (BI) is shaping how they do it. Read more

New demands for data discovery

More and more people are beginning to embrace the concept of self-service analytics, and interest in data discovery has grown significantly as a result. Read more

Six tips for supporting Salesforce with a small team

Providing strong internal Salesforce support can make a pivotal impact on the platform’s success in your organization. Maintaining a squeaky clean database and leveraging the full value Salesforce provides... Read more

HDX Index wins gold at the 2017 eHealthcare Leadership Awards

Winners of the 2017 eHealthcare Leadership Awards were announced on October 25, at a special keynote presentation at the 21st Healthcare Internet Conference in Austin, Texas. The Hospital Digital Experience... Read more

Design thinking and customer experience

There has been a great deal written about “design thinking” in the past few years. Much focus has been placed on its value in helping define business strategy, with... Read more