Telecom & Media
Check out the latest news, events, and articles about Telecom and Media. See how we deliver experience-engineered solutions that are reimagining Telecom and Media with the customer at the center of innovation.
Media interview: How to retain streaming video subscribers
As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more
Media Digital Experience Index 2020-2021
Building media digital experiences beyond the streaming platform The media digital experience has been upended. Consumers are streaming more and longer, forcing a shift in how media and entertainment... Read more
Your free trial has expired: Improving streaming services
Fueled by Disney’s image and impressive content catalogue, Disney+ has made a huge debut. Within 6 months of launch, Disney+ reported 54.5 million subscribers. While the growth can be... Read more
SVOD wars: What telcos can learn from Disney and Netflix
When billions of people across the globe were quarantined due to COVID-19, consumers embraced subscription services of all kinds, from replenishment services and food delivery to retail boxes and... Read more
Going contactless with IoT
The idea of touching a pin pad or handing over a credit card to a cashier has become unsettling to many shoppers. Even before the pandemic, IoT-enabled transactions in... Read more
Virtual Big Room Planning: Remote work solutions
While nothing can replace face-to-face communication, especially when it comes to teamwork, COVID-19 is forcing most organizations to rethink how they’re going to conduct Big Room Planning (BRP) sessions.... Read more
Rethinking loyalty for mobile
Having a robust digital presence is unquestionably critical for any consumer brand. As digital technology continues to evolve at a rapid pace, consumer expectations of brands’ digital experiences evolve... Read more
Why software is key to 5G
5G is one of the hottest topics in the telecom industry today. We hear that major carriers are rolling out 5G in select locations across the country and that... Read more
Robotic process automation drives organizational innovation
In the push for business process automation, robotic process automation has gone mainstream. According to Gartner, 85% of large businesses will have incorporated robotic process automation technology by the... Read more