Retail & Consumer
Check out the latest news, events, and articles about the Retail and Consumer industry. See how our Retail and Consumer expertise produces unique and frictionless customer experiences that define brands.
The habits behind a highly successful loyalty program
While there are many theories as to why some loyalty programs succeed while others either fail or run on autopilot without generating ongoing customer engagement, the science behind habitual... Read more
Why You Should Strengthen Your Retail Analytics Strategy
With an influx of data into retailers’ environments—from e-commerce, social media, in-store data and supply chain technology, to name a few new sources—structuring how to interpret that data and... Read more
Blockchain: A Concentrix Catalyst perspective
Some years seem to test the importance of tradition, while other times seem ripe for change. With a nod to both historical record and a reputation for disruption, blockchain... Read more
As consumer shopping behavior shifts, technology is transforming retail
In the latest blog installment, PK discusses the technological transformation in retail and e-commerce. Read more
Three tips for managing retail data during back-to-school shopping season
Big Data is helping retailers enhance insights into their customers' purchase decisions, leading to increased sales revenue in the process. Read more