Industries

We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... Read more

Healthcare leaders are rethinking traditional analytics models and developing new processes, and business intelligence (BI) is shaping how they do it. Read more

Winners of the 2017 eHealthcare Leadership Awards were announced on October 25, at a special keynote presentation at the 21st Healthcare Internet Conference in Austin, Texas. The Hospital Digital Experience... Read more

In the latest blog installment, PK discusses the technological transformation in retail and e-commerce. Read more

The latest blog insights from PK provides the current technological landscape for utility and manufacturing companies. Read more

Supply chain and logistics experts were hard at work managing data long before Big Data and analytics became staples in every other industry. Read more... Read more

Imagine rushing to the hospital with a life-threatening emergency and not being able to find the information you need to get there. Imagine having your child’s life hang in... Read more

We see them by the side of the road all of the time; those poor souls whose automobile battery has come to its inevitable mortal demise. Some chose to... Read more

Whether you are an ambulatory practice, an urgent care center, a hospital, an insurer, an integrated delivery system, an accountable care organization, a health information exchange, a provider hospital... Read more

There are historical indications that the three-legged stool dates back to ancient Byzantium. This type of seating was made popular due to its low cost, ease of portability, lasting... Read more