Industries
Check out the latest news, events, and articles about the industries we specialize in. Obtain valuable experience engineering insights and begin optimizing your organization today.
Five “loyalty truths” underpinning our status as a loyalty leader
We’re excited to announce today that Lenati, now Concentrix Catalyst, has been named a leader by Forrester Research Inc. in The Forrester Wave™: Loyalty Service Providers, Q3 2019 report.... Read more
The habits behind a highly successful loyalty program
While there are many theories as to why some loyalty programs succeed while others either fail or run on autopilot without generating ongoing customer engagement, the science behind habitual... Read more
Why You Should Strengthen Your Retail Analytics Strategy
With an influx of data into retailers’ environments—from e-commerce, social media, in-store data and supply chain technology, to name a few new sources—structuring how to interpret that data and... Read more
Top benefits of Salesforce for field services companies
Modernizing sales, service, and marketing technology have become a key goal of field service-based businesses such as HVAC, lighting, janitorial, pest management, and similar companies. Many of these types... Read more
Misconceptions about sales in the manufacturing industry
Manufacturers are going through a rapid digital change. Our infographic breaks down a few misconceptions about the industry and provides you with an inside look at the transformation of... Read more
Three ways high-tech companies can prepare for the new era of sales
High-tech companies deal with exponential growth, new entrants, mergers, and acquisitions all the time. In order for these businesses to thrive and work towards surpassing their competitors, they need... Read more
Simple ways tech companies improve sales with Salesforce
The fast-moving tech sector is constantly dealing with exponential growth, new entrants, mergers, and acquisitions. For these businesses to thrive, they need to build a great relationship with their... Read more
Public utilities: Making the case for a mobile app
In the business of delivering energy to the public, it’s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible... Read more
Hospital readmissions dramatically reduced with trusted analytics platform
Solution Overview: TAP packages standard open source tools such as Cloudera Hadoop, Apache Spark, Jupyter Notebook, Docker and Cloud Foundry to create an integrated platform to allow data scientists... Read more
Blockchain: A Concentrix Catalyst perspective
Some years seem to test the importance of tradition, while other times seem ripe for change. With a nod to both historical record and a reputation for disruption, blockchain... Read more