Author: Concentrix Catalyst

In the push for business process automation, robotic process automation has gone mainstream. According to Gartner, 85% of large businesses will have incorporated robotic process automation technology by the... Read more

With 9 out of 10 companies seeking to implement Robotic Process Automation (RPA) by 2020, automation has become table stakes in nearly every industry. Some companies see it as a direct path... Read more

In the business of delivering energy to the public, it’s attractive to forgo the latest technological fads and focus on what matters: Delivering world-class service while being a responsible... Read more

The success paradox A challenge many organizations end up facing at some stage is the ironic tipping point where their success turns from being an asset to a liability.... Read more

Test automation initiatives are super exciting, especially when they are aligned towards DevOps principles or iterative development processes. Read more

Ram Sathia describes the essential areas of focus to improve DevOps in order to build and deliver software products to market faster. Read more

As we head into the new year, we’d like to share with you some of our favorite ways in which you can better meet the needs of your customers.... Read more

Healthcare leaders are rethinking traditional analytics models and developing new processes, and business intelligence (BI) is shaping how they do it. Read more

If you could turn any company into a superfan of your brand, what company would you choose? What if you could create a list of “dream accounts,” turn them... Read more

For the past 20 years I’ve been a student of digital business and marketing. I’ve very purposely spent my career focused on digital transformation from as many different perspectives... Read more