Author: Matt Dillon

Modernizing sales, service, and marketing technology have become a key goal of field service-based businesses such as HVAC, lighting, janitorial, pest management, and similar companies.  Many of these types... Read more

In the tech marketplace, innovation and new developments happen at a rapid pace. The market is crowded with companies constantly vying for the latest improvements and breakthroughs. So how... Read more

The team of Salesforce experts at Concentrix Catalyst had an interesting conversation over lunch today. The debate centered on one, key question: Should you build or buy Salesforce Apps?... Read more

Sales teams often run into issues when trying to produce sales quotes for prospects quickly without making any errors. This is a common and recurring problem across industries and... Read more

More and more businesses are looking at Salesforce as a complete solution from lead-to-cash. In fact, the more departments working on the Salesforce platform, the better. You’ll have better collaboration,... Read more

A successful Salesforce deployment and implementation is dependent on so many variables, from people to processes, to the technology itself. How do you know if you got it right?... Read more