Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty […]
Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and rewards are not good enough in today’s world, you […]
The North Face (TNF), known all over the world for their puffy jackets and commitment to outdoor exploration, recently redesigned, rebranded, and relaunched its XPLR Pass loyalty program. While the […]
With consumers embracing a digital mindset, loyalty leaders across the industry now recognize the need for better execution when it comes to delivering a seamless, omnichannel travel experience. And as […]
Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and highly […]
The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it has […]
As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital selling. […]
