Finding your CX north star Customer experience (CX) leaders face enormous uncertainty as we recalibrate post-COVID. With 75% of CX initiatives seeking to accelerate digital transformation, CX efforts need to […]
With 89% of B2B executives expecting the shift toward more digital and remote go-to-market models to last beyond the pandemic, it is fair to say that B2B sales has forever changed. […]
Both consumers and the travel industry are breathing a sigh of relief as travel is bouncing back. But as flights are booked and hotel occupancy increases, does that mean that […]
In Concentrix Catalyst’s most recent 2020 security assessment of thousands of client APIs, we found that 75% of production APIs had security policy violations and 45% had severe vulnerabilities that […]
A $12 trillion reason to start your sustainability journey According to McKinsey, the smart money is behind ESG, with over 25%, or $12T, of US assets under management being ESG-rated […]
With 56% of retailers experiencing moderate disruption due to the pandemic, supply chain resiliency will be essential to staying competitive amid the emerging risks of this new decade. Our Forrester-recognized […]
With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms and […]
Join us on Thursday, August 12th as we discuss how Premera Blue Cross went from manual ‘swivel chair’ processes and siloed tools to the Nuvolo Connected Workplace platform for IT, […]
According to Gartner, every dollar a business spends on digital innovation will require three dollars to modernize its legacy application portfolio continuously. As a result, enterprises will need a proven […]
In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up the […]
REGISTER FOR THE LIVE WEBINAR ON THURSDAY OCTOBER 21 While the motto of 2021 could be “uncertainty is the only certainty,” sales and enablement leaders have demonstrated incredible resilience in […]
Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020. […]
![[Webinar] Automation is the new fabric](https://catalyst.concentrix.com/wp-content/uploads/2021/09/engin-akyurt-SpIg9HoZjPE-unsplash-scaled.jpg "[Webinar] Automation is the new fabric")
