Oracle ACX Webinar: Leveraging loyalty to enhance the customer experience
Personalizing the Customer Experience
Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers.
The conversation continues in a panel discussion led by Emily Rudin (Oracle CrowdTwist), Heny Gabay (Foot Locker) and Martin Mehalchin (Concentrix Catalyst) who reveal how to creatively devise a loyalty strategy with an engagement platform to reward consumers in exchange for data.
Register today to learn how first-party data gives marketers unique information about their customers that, when used correctly, leads to a better customer experience.