Insights

Filter by Industry:
Sort by:
Search Keyword:

Digital Engineering

How to adopt Conversational UI for reliable customer experience

How to adopt Conversational UI for a reliable customer experience

Raja Roy

EVP of Digital and Cloud Engineering

Strategy & Design

economy of expression

Economy of Expression ④: Written communication

Concentrix Catalyst

CX Transformation

Ten Guiding Principles of Customer Experience

Ten guiding principles for a better customer experience

Marko Muellner

Managing Director, Head of CX Transformation

Customer Engagement

Achievable digital selling strategies post-pandemic: Empower your sellers

Achievable digital selling strategies post-pandemic: Empower your sellers

Jared Dodson

Managing Director of Digital Selling Solutions

Telecom & Media

Adobe and hyper-personalization for telecoms

Adobe and hyper-personalization

Brian Payne

Managing Director of Strategic Alliances

API Management & Security

API governance

Accelerating outcomes with API governance

Lou Powell

EVP of Solutions and Innovation

Banking, Financial Services, & Insurance

Loyalty in digital banking: A generational approach

Loyalty in digital banking: A generational approach

Jodi Rausch

Managing Director, Integrated Loyalty Solutions

Digital Engineering

Low-code platforms drive enterprise innovation

Best practices in low-code every company needs to know

Raja Roy

EVP of Digital and Cloud Engineering

Customer Engagement

How evolving data privacy regulations are impacting marketers

How evolving data privacy regulations are impacting marketers

Blair Edwards

Marketing Automation Director

Loyalty & Connected Membership

What should consumer technology companies learn from traditional loyalty?

What should consumer technology companies learn from traditional loyalty?

Lindsey Trimmer

Senior Strategy Consultant

Data & Analytics

Enterprise data science is largely an engineering challenge

Enterprise data science is largely an engineering challenge

Raj Nair

VP of Data and Analytics