Author: Brian Payne

From increasing profitability to brand allegiance and reputation, customer experience matters, especially in industries like telecom. In order to keep customers from switching carriers, telecoms have to create a... Read more

Concentrix Catalyst, a Sitecore Certified Platinum Partner, is excited to announce that four of its team members, Ozell McBride, Rashmy Patwari, Madhu Anbalagan and Jeff Cram, have been named... Read more

As customers have increasingly gone digital during the COVID-19 pandemic, loyalty has gained prominence as a powerful strategy to increase stickiness, grow revenue, and deepen relationships with customers. Loyalty... Read more

Does your CMS fit your global aspirations? Searching for the perfect web content management system to power an individual website can be a time-consuming and arduous task that requires... Read more