REGISTER FOR THE LIVE WEBINAR ON THURSDAY OCTOBER 21 While the motto of 2021 could be “uncertainty is the only certainty,” sales and enablement leaders have demonstrated incredible resilience in adjusting, hitting, and achieving their targets. While the last couple of years may have felt like a constant state of transition, many of us are […]
Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020. Join Concentrix Catalyst, a leader in Loyalty and APIs, as they discuss how to create rich, personalized customer experiences with advanced loyalty tech. They’ll provide […]
An original series from Concentrix Catalyst hosted by Katie Martell, in partnership with Adobe. Healthcare organizations face stark new realities. Retailers, tech titans, and digital insurgents are looking to remake the industry. To drive loyalty and reduce customer attrition to companies like Walmart, Amazon, and Teladoc, traditional healthcare payers and providers must raise their game […]
Join Concentrix Catalyst for the AIM Heartland Developers Conference! In 2021, the Heartland Developers Conference is expanding to three full days of content. These days will span different experience levels and tailor learning to attendees at any point along their personal tech journey. Each day will build upon itself, giving you three days’ worth of […]
An original series from Concentrix Catalyst hosted by Katie Martell, in partnership with Adobe. Diversity, equity, and inclusion (DEI) initiatives have become central to the employee experience. 75% of companies enhanced their DEI programs in the past year. Yet the influence of these programs often stops at company culture, limiting DEIs impact. To truly be […]
Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers. The conversation continues in a panel discussion led by […]
Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and rewards are not good enough in today’s world, you need to build 1:1 relationships and connect every point of engagement beyond just transactions. It’s easy to say, but how do you actually do it? […]
The North Face (TNF), known all over the world for their puffy jackets and commitment to outdoor exploration, recently redesigned, rebranded, and relaunched its XPLR Pass loyalty program. While the brand already has a passionate customer base from the streets to mountain passes and college campuses, TNF wanted to build on a strong loyalty program […]
Concentrix Catalyst is a proud sponsor of Design Research 2022! Now in its sixth year, Design Research is a three-day event that takes a deep dive into all things related to research for design work, from planning and conducting to analysis and use. The conference focuses on the Australian design research community and aims to […]
With consumers embracing a digital mindset, loyalty leaders across the industry now recognize the need for better execution when it comes to delivering a seamless, omnichannel travel experience. And as they do, they are raising the bar for everyone else in the industry. Salesforce teamed up with Concentrix Catalyst to create Raising the Bar on […]
Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and highly agile care model that threatens to upend healthcare as we know it. Many incumbent providers are now playing catch-up as they seek to reimagine care […]
The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it has even opened? As we move from a world of episodic care to whole person care, there’s a race to shape the future of the patient […]
