Future of loyalty: Creating connected membership with APIs

Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020. Join Concentrix Catalyst, a leader in Loyalty and APIs, as they discuss how to create rich, personalized customer experiences with advanced loyalty tech. They’ll provide […]

Oracle ACX Webinar: Leveraging loyalty to enhance the customer experience

Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers. The conversation continues in a panel discussion led by […]

[Webinar] What it takes to win with loyalty

Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and rewards are not good enough in today’s world, you need to build 1:1 relationships and connect every point of engagement beyond just transactions. It’s easy to say, but how do you actually do it? […]

The North Face explores new terrain with an innovative loyalty program


The North Face (TNF), known all over the world for their puffy jackets and commitment to outdoor exploration, recently redesigned, rebranded, and relaunched its XPLR Pass loyalty program. While the brand already has a passionate customer base from the streets to mountain passes and college campuses, TNF wanted to build on a strong loyalty program […]


Redefining loyalty for a new breed of traveler

With consumers embracing a digital mindset, loyalty leaders across the industry now recognize the need for better execution when it comes to delivering a seamless, omnichannel travel experience. And as they do, they are raising the bar for everyone else in the industry. Salesforce teamed up with Concentrix Catalyst to create Raising the Bar on […]


Consumer-centric healthcare: Reimagining care delivery for the connected consumer

Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and highly agile care model that threatens to upend healthcare as we know it. Many incumbent providers are now playing catch-up as they seek to reimagine care […]


Enabling the future of selling


As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital selling. […]


Winning in the API Economy: 3 ways to pioneer the future of CX

For many organizations, APIs are treated as nothing more than integration solutions. But to win in an economy of virtual assistants, seamless switching between devices, real-time data, and hyper-personalization, companies […]