Join us on Thursday, August 12th as we discuss how Premera Blue Cross went from manual ‘swivel chair’ processes and siloed tools to the Nuvolo Connected Workplace platform for IT, Facilities, and Workplace teams to collaborate on a single system. We’ll discuss the essential data they are capturing and the data analysis advantages they expect […]
According to Gartner, every dollar a business spends on digital innovation will require three dollars to modernize its legacy application portfolio continuously. As a result, enterprises will need a proven application approach to reduce ongoing cost and gain the most benefit. Join David Soden and David Darby of Concentrix Catalyst and members of the OutSystems […]
![[Webinar] Automation is the new fabric](https://catalyst.concentrix.com/wp-content/uploads/2021/09/engin-akyurt-SpIg9HoZjPE-unsplash-scaled.jpg "[Webinar] Automation is the new fabric")
In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up the automation fabric. These tools are transforming the way that businesses are getting work done. Join us for a panel discussion featuring industry automation experts from […]
REGISTER FOR THE LIVE WEBINAR ON THURSDAY OCTOBER 21 While the motto of 2021 could be “uncertainty is the only certainty,” sales and enablement leaders have demonstrated incredible resilience in adjusting, hitting, and achieving their targets. While the last couple of years may have felt like a constant state of transition, many of us are […]
Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020. Join Concentrix Catalyst, a leader in Loyalty and APIs, as they discuss how to create rich, personalized customer experiences with advanced loyalty tech. They’ll provide […]
Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers. The conversation continues in a panel discussion led by […]
Winning customers through brand affinity and emotional connection is every brand’s dream. Transactional relationships that are made up of points and rewards are not good enough in today’s world, you need to build 1:1 relationships and connect every point of engagement beyond just transactions. It’s easy to say, but how do you actually do it? […]
The North Face (TNF), known all over the world for their puffy jackets and commitment to outdoor exploration, recently redesigned, rebranded, and relaunched its XPLR Pass loyalty program. While the brand already has a passionate customer base from the streets to mountain passes and college campuses, TNF wanted to build on a strong loyalty program […]
With consumers embracing a digital mindset, loyalty leaders across the industry now recognize the need for better execution when it comes to delivering a seamless, omnichannel travel experience. And as they do, they are raising the bar for everyone else in the industry. Salesforce teamed up with Concentrix Catalyst to create Raising the Bar on […]
Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and highly agile care model that threatens to upend healthcare as we know it. Many incumbent providers are now playing catch-up as they seek to reimagine care […]
The digital front door has come to represent a logical strategy for many healthcare organizations embarking on digital transformation efforts. But will your front door be disrupted before it has even opened? As we move from a world of episodic care to whole person care, there’s a race to shape the future of the patient […]
As sales organizations navigate beyond pandemic policies and begin their return to the office, a hybrid sales approach has become the new normal with a continued focus on digital selling. In fact, 2/3 of sellers will still be selling virtually this year according to our recent study. Given this, how are enablement teams shifting their […]
