Engineer experiences that matter with Concentrix Catalyst
Transforming Loyalty through Connected Membership
At Concentrix Catalyst, we understand consumers, their propensity to engage more deeply (or not), and how to deepen relationships beyond the transaction. As a Forrester recognized leader in loyalty, we help expand customer loyalty through connected membership, leveraging unique solutions to deliver personally relevant, enriching experiences people love.
Connected membership fosters sustainable businesses. It strengthens an organization’s relationships with consumers and members through relevant content, incentives, and engagement, ensuring they keep coming back. Whether membership is a concept or a model in your industry, connected membership can evolve your customer journey to meet the demands of shifting marketplaces. Our accelerators and IP deliver the technology and integrated loyalty solutions needed to scale and make an impact.
Realize connected membership
Experience Visioning and Strategy
Gain a complete understanding of your customers’ needs and how to engage and retain them.
Membership Program Design
Formulate a forward-thinking, actionable vision to drive loyalty across your customer base.
Experience-Powered Solution Design
Align on the people, processes and technology shifts you will need to accelerate loyalty transformation.
Build, launch and monitor a membership offering your customers will love.
Presenting information or providing an experience that taps into a deeper understanding of the customer goes beyond the immediate brand to a space you fill or are connected to in that person’s life.