POSTED : May 7, 2019
BY : Martin Mehalchin
Trends for greater flexibility and personalization in retail
You don’t have to look far to see disruption taking its toll on physical retailers: With new subscription commerce companies like Stitch Fix, Dollar Shave Club and Loot Crate taking the crucial market for millennial customers by storm and tales of rapidly declining companies like Toys “R” Us constantly in the news, the hurricane affecting the retail industry is just getting started.
Read more at MarTech Advisor.
ABOUT THE AUTHOR
Martin Mehalchin is a Partner at Concentrix Catalyst where he leads the relationship with some of the firm’s largest clients and helps drive the growth of our Customer Experience Services. He has dedicated his career to working with executives and managers to help them define their strategies and then translate those strategies into results. Martin is a Brain Trust panel member on Retailwire.com and is a sought after seminar leader and speaker at conferences and on webinars. Among the clients Martin has worked with are Nike, Atlantic Records, Microsoft, Qualcomm, Expedia, Victoria’s Secret, Adidas and DuPont. Martin is a Board member and Chair of the Marketing Committee for the North Cascades Institute.