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Customer Engagement

customer data platforms

Customer data management challenges

Concentrix Catalyst

Customer Engagement

CMS training

Why you need customized CMS training

Concentrix Catalyst

Strategy & Design

customer journey mapping

Customer journey mapping: Avoid these three common pitfalls

Martin Mehalchin

EVP, Integrated Loyalty Solutions

Experience Platforms

Salesforce Communities

Using Salesforce Communities and Pardot to grow channel sales

Stephanie Gaughen

Senior Salesforce Consultant

Experience Platforms

Salesforce Center of Excellence Hero

How to build your Salesforce center of excellence

Matt Dillon

Managing Director of Salesforce

Business Optimization

Make Content Marketing Effective: Choose the Right KPIs – Part 3

Make content marketing effective: Choose the right KPIs – part 3

Concentrix Catalyst

Business Optimization

Everyone’s perspective is key in retrospectives

Sridhar Peddisetty

VP, Global Delivery

Business Optimization

Why Your Sales Initiatives Won’t Work (And What to Do About It)

Why your sales initiatives won’t work (and what to do about it)

Jared Dodson

Managing Director of Digital Selling Solutions

API Management & Security

Top five Internet of Things examples

10 questions for great API design

Lou Powell

EVP of Solutions and Innovation

Business Optimization

Make Content Marketing Effective: Choose the Right KPIs, Part 2

Make content marketing effective: Choose the right KPIs, part 2

Concentrix Catalyst

Intelligent Automation

Five key items to understand when setting up Salesforce campaigns

Five key items to understand when setting up Salesforce campaigns

Spencer Pereira

Experience Platforms

Salesforce Adoption Hero

Six ways to improve Salesforce adoption

Stephanie Gaughen

Senior Salesforce Consultant

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