Insights

Digital Engineering

Path to conversational AI

Path to conversational AI

Raja Roy

EVP of Digital and Cloud Engineering

Experience Platforms

Salesforce Development

Top six reasons to outsource Salesforce development

Stephanie Gaughen

Senior Salesforce Consultant

Experience Platforms

Salesforce summer 2020 release

Five stand-out features in the Salesforce summer 2020 release

Spencer Pereira

Business Optimization

Six IT strategies to drive digital transformation post reopening

IT strategies to drive digital transformation

Rupesh Manugula

VP of Enterprise Solutions

Healthcare & Life Sciences

empathy in healthcare

Trauma-informed marketing: An empathy framework

Dave Wieneke

Healthcare & Life Sciences

MIT’s COVID-19 challenge: A weekend of work with fresh constraints

MIT’s COVID challenge: A weekend of work with fresh constraints

Dave Wieneke

Customer Engagement

Webinar recap: Scaling globally, connecting locally

Scaling globally, connecting locally

Derek Phillips

Senior Director of Content Strategy & Programs

Business Optimization

Top fundamentals of effective Salesforce reports and dashboards

Effective Salesforce reports and dashboards: The fundamentals

Stephanie Gaughen

Senior Salesforce Consultant

Healthcare & Life Sciences

Healthcare personalization trends

Healthcare personalization trends

Ham Pasupuleti

VP of Healthcare Solutions

API Management & Security

Three factors for successful virtual big room planning

Virtual Big Room Planning: Remote work solutions

Guillermo De Anda Quevedo

Managing Director of Agile & OCM Solutions

Technology & Software

foundation for customer success

A customer success maturity model

Brooke Bors

Engagement Manager

Data & Analytics

The role of data science in contact tracing

The role of data science in contact tracing

Chan Shan

Data Scientist