As a Forrester-recognized leader in loyalty, we believe loyalty should be treated as an outcome, not just a marketing practice. But how you do you measure loyalty? Increased customer lifetime […]
Billions of dollars. That’s how much API attacks have cost Venmo, Facebook, Panera Bread, Equifax, and Capital One. As one of the fastest-growing attack vectors on the internet, APIs that […]
Save time, maximize your existing analytics investment, and deliver more valuable IT services too. Think outside the box of traditional IT reporting, by automating outage management, IP pass-listing, asset management, […]
As hospitals seek to recover from the burdens of COVID-19, improving care efficiency lies at the heart of major changes in healthcare organizations across the country. From reducing hospital readmissions […]
The future of software is low-code. Gartner estimates that by 2024 nearly 65% of all app development will occur on low-code platforms. As citizen developers create new ways of doing […]
Through a proven approach to API quality, compliance, security, market fit, and usability, Lou Powell—head of API enablement at Concentrix Catalyst—has helped companies like Ally Bank, T-Mobile, FedEx, and Humana […]
Make your APIs work for you API ownership has taken on new meaning following the Supreme Court ruling in Google vs. Oracle. With copyright infringement of API interfaces a thing […]
Finding your CX north star Customer experience (CX) leaders face enormous uncertainty as we recalibrate post-COVID. With 75% of CX initiatives seeking to accelerate digital transformation, CX efforts need to […]
With 89% of B2B executives expecting the shift toward more digital and remote go-to-market models to last beyond the pandemic, it is fair to say that B2B sales has forever changed. […]
Both consumers and the travel industry are breathing a sigh of relief as travel is bouncing back. But as flights are booked and hotel occupancy increases, does that mean that […]
In Concentrix Catalyst’s most recent 2020 security assessment of thousands of client APIs, we found that 75% of production APIs had security policy violations and 45% had severe vulnerabilities that […]
A $12 trillion reason to start your sustainability journey According to McKinsey, the smart money is behind ESG, with over 25%, or $12T, of US assets under management being ESG-rated […]
