Next week Concentrix Catalyst will participate in the annual NRF Big Show, gone virtual for 2021. In addition to participating in the entire event, Concentrix Catalyst will share the stage with Salesforce on January 13th, 2021 to talk about our work together in the Customer Loyalty space. Learn more. This January, plugging in starts with […]
CRMC has moved to a Virtual Conference for 2020 and Concentrix Catalyst is excited to be a Platinum sponsor of this event. This unique and valuable experience will bring retail marketers representing over 200 brands together in a virtual networking and learning setting. Even as a virtual conference, CRMC will provide applicable, real-world solutions and strategies, and opportunities to exchange ideas to reimagine our brands for re-entry into the New Normal.
As a Forrester-recognized leader in loyalty, we believe loyalty should be treated as an outcome, not just a marketing practice. But how you do you measure loyalty? Increased customer lifetime value, retention, and emotional loyalty that fuels enthusiastic advocates for your brand are just a few indicators of success. But putting a number to some […]
Both consumers and the travel industry are breathing a sigh of relief as travel is bouncing back. But as flights are booked and hotel occupancy increases, does that mean that traveler loyalty will go back to how it once was? The short answer is: probably not. Over the last 18 months, airlines & hotels had […]
With the average company running up to 91 different martech solutions, gaps in customer data can put businesses at a disadvantage. To connect experiences across a multitude of platforms and transit multiple touchpoints requires a proven approach to integration. Join Concentrix Catalyst thought leaders in Loyalty and API as they discuss how to create rich, […]
Concentrix Catalyst is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020. Join Concentrix Catalyst, a leader in Loyalty and APIs, as they discuss how to create rich, personalized customer experiences with advanced loyalty tech. They’ll provide […]
Personalizing the Customer Experience Join Oracle and Concentrix Catalyst for a webinar and hear from guest speaker Mary Pilecki (Forrester) as she unveils the current state of loyalty programs, loyalty trends taking place, and how to leverage personalization efforts to create more meaningful interactions with consumers. The conversation continues in a panel discussion led by […]
