Events

Webinar: Virtual Big Room Planning

Join Memo de Anda, VP of Agile Excellence at Concentrix Catalyst, for a webinar on how to conduct successful virtual agile quarterly planning sessions. You’ll walk away with a better approach to virtual cross-functional collaboration and a roadmap for how to run your next virtual Big Room Planning session.

Webinar: How to Build a Best-in-Class Loyalty Program

Between customers' ever-evolving expectations and brands adjusting to the new “normal,” marketers are faced with the challenge of navigating the best ways to respond. Agility remains essential, and taking a step back to assess your current loyalty technology and strategy is key to building a best-in-class program.

Webinar: Building relationships and closing deals with digital tools

In this 30 minute webinar, the Concentrix Catalyst Strategy team, led by Jen Winter, Head of the Technology and Software vertical, and Lisa Schlichting, Principal at Concentrix Catalyst, will showcase proven tactics for interactive digital engagements and how to delight and engage your customers throughout the sales cycle and beyond. Learn proven methods for scaling complex sales discussions and accelerate next steps with a digital ecosystem of coordinated assessments, workshops and calculators.

Webinar: Concentrix Catalyst and Microsoft on supercharging your sales analytics

Join Jared Dodson, Sales Enablement Practice Lead at Concentrix Catalyst, and Christine Bell, Senior Director of Sales Insights at Microsoft, in this 30-minute webinar as they walk through three real-world examples of how Microsoft is using analytics to supercharge their sales organization and beat the competition.

[Webinar] Loyalty on-demand: Digital engagement in a post-COVID world

Join Clay Walton-House, Managing Director of Loyalty Solutions at PK, and guest speaker, Emily Collins of Forrester, as they discuss reframing loyalty through the lens of digital engagement and subscriber retention, applying best practices to traditional and non-traditional subscription models.  

[Webinar] The incredible power of productized APIs

Join Lou Powell as he reframes how businesses should be looking at their API strategy. In this 30-minute webinar, he’ll share real-world examples of industry leaders who adapted their APIs to serve the customer and outline a proven path to organizational innovation.

[Webinar] Achieving alignment: Digital transformation and the Center of Excellence

Join Concentrix Catalyst, Best Buy, and Alteryx in what's sure to be a lively panel discussion on creating a Center of Excellence in 2021. We’ll cover best practices for aligning lines of business and IT, the latest industry trends, and ways a COE can serve to accelerate digital transformation initiatives.

[Webinar] Big picture marketing performance

Join Concentrix Catalyst, Zimmer Biomet, and Alteryx as we outline how to create new marketing opportunities with data-driven decision making. Learn how new automation technologies work hand-in-hand with third-party platforms like Marketo and Adobe, for a comprehensive view that lets you:

[Live panel] Loyalty analytics: The metrics that matter in the customer journey

Webinar

As a Forrester-recognized leader in loyalty, we believe loyalty should be treated as an outcome, not just a marketing practice. But how you do you measure loyalty? Increased customer lifetime value, retention, and emotional loyalty that fuels enthusiastic advocates for your brand are just a few indicators of success. But putting a number to some […]

[Webinar] Preventing an API attack

Billions of dollars. That’s how much API attacks have cost Venmo, Facebook, Panera Bread, Equifax, and Capital One. As one of the fastest-growing attack vectors on the internet, APIs that go untested can pose a significant risk to brand reputation and consumer trust. Yet many organizations aren’t able to say how many APIs they have, […]