Privacy policy

Last modified: January 4, 2022


Scope of this Policy

Concentrix Catalyst (“We”) respects your privacy and is committed to protecting it. This Privacy Policy is for catalyst.concentrix.com (our “Website”). This Policy does not apply to information collected by Concentrix Catalyst offline or on any other websites.

Your Implied Consent

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you are giving your implied consent to the terms of this Privacy Policy.

Information We Collect

When you visit our Website, we may collect and store your name, phone number, company name, email address, industry, job title, inquiry type, and any other information you enter into our forms.

Third-Party Collection

Some content or applications on the Website are provided by third-parties, including advertisers, ad-networks and servers, content providers, and application providers. These third-parties may use cookies or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information. They may also collect information about your online activities over time and across different websites. These third-parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Importantly, we do not control these third-parties’ tracking technologies or how they use your information.

Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Concentrix Catalyst, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. When visiting our Website, we use cookies to store and track information about you. You can disable cookies in your browser settings. Disabling cookies may not allow portions of the Website to function properly.

How We Use Your Information

  • We use your information to contact you in response to your inquiry and periodically let you know of additional services about which you might be interested.
  • We also may use this information to customize your experience using our Website.
  • We use the information we collect to statistically analyze site usage, improve our content, and customize our site’s content, layout, and services.
  • We use your contact information to contact you regarding administrative notices,  and communications relevant to your use of the site.
  • We use your IP address to help diagnose problems with our servers, to manage our Web site and services, and to enhance our site based on the usage pattern data we receive.
  • We do not sell, rent, share or personally-identifying information collected during your use of our Website.

Finally, we may share the information you provide with the following the third-parties, each of which has a link to their respective privacy policies: 

Saleforce, Marketo, Force.com, iCIMS, Tableau, WordPress, Unbounce, and Google Analytics.

Opting Out

If you do not wish to have your email address used by the Company to promote our products or services, you can opt-out by clicking the unsubscribe link contained in an e-mail from us or by sending us an email stating your request to [email protected].

Security

The transmission of information via the internet is not completely secure. Although we do implement measures to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures we provide.

Children Under 16

Our Website is not directed at children under the age of 16. We do not knowingly collect personally identifiable information from children under the age of 16. However, we have no way of distinguishing the age of individuals who access our Website. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt-out of promotional opportunities. If we become aware that a person under the age of 16 has provided us with any personally identifiable information, that information will be removed from our records.

California Residents

California residents may have additional personal information rights and choices. Please see our CCPA Privacy Notice for more information.

GDPR

More information on GDPR and GDPR FAQ.

Changes to this Policy

This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Any changes to this Privacy Policy will be communicated through our Website or through the primary email address on your account.  Information collected before changes are made will be secured according to the previous Privacy Policy.

Questions or Requests

Questions or requests regarding our Privacy Policy should be sent to [email protected].