Solutions

Intelligent Automation


Open the throttle of intelligent automation and accelerate past legacy systems and processes.

By bringing together proven solutions, frameworks, and essential processes to design, build, and run a successful intelligent automation program, we help clients tap into a future of robotic process automation, AI, and virtual agents.

true craftsmanship

  • INTELLIGENT OPERATIONS

    Bot operationalization, test automation, and AIOps—next-generation solutions need a head start. We lay the groundwork for the future of operations.

  • DIGITIZED FUTURE

    New infrastructure, products, and services demand that enterprises deliver a new standard of agility and customer experience. We help you develop digital strategies for intelligent automation to deliver in the moment.

  • BOT ACCELERATION

    Keep up with the pace of customer expectations through bots built with advanced artificial intelligence and machine learning that accelerate business outcomes.

  • Conversational UI

    Mature your customer experience with virtual agents and visualize cross-channel customer interactions in a real-time user interface.

  • CONNECTED ENTERPRISE

    We guide you towards a Connected Enterprise through virtual agents, artificial intelligence, natural language processing, and enterprise software systems.

  • BOT MONITORING

    Our unified operations management platform, BotScope, enables the easy operationalization of bots across the enterprise through a bot monitoring system that improves bot performance.

Thought Leadership

Customer Engagement

Launch your conversational UI framework with these best practices

Launch your conversational UI framework with these best practices

Raja Roy

EVP of Digital and Cloud Engineering

Intelligent Automation

How digital tools converge into a new automation fabric

How digital tools converge into a new automation fabric

Concentrix Catalyst

Intelligent Automation

Bot monitoring: The untapped capability you need to drive RPA value

Bot monitoring: The untapped capability you need to drive RPA value

Ross Bentley

Managing Director of Automation

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